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Description of
Competencies for Sales Reps |
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Knowledge |
Product knowledge | Market Knowledge | Administrative Knowledge |
Demonstrates
and Utilizes Knowledge and Understanding of Franchise Products, Competitive
Products, and the Disease States to Positively Impact the Sales Call.Serves
As a Resource to Team Members. | Understands and
Uses All Aspects of the Market to Increase Business | Understand
performance management system and information management system to do
mini-marketing , to enhance SFE and to motivate oneself . Should utilize JIMS, STAR and JASMINE,etc.. |
Skills |
Analyistic
Skills | Communication
Skills | Problem-solving |
Have a
Basic Understanding of Key Data , Analyzes Reports and Data to Identify Key
Customers and Accounts. | Effectively
Listens, Communicates, Interprets, and Shares Information at All Levels to
Achieve Business Goals. Uses a Wide
Variety of Communication Methods Appropriately | Identifies Problems and Utilizes
Available Resources to Create Solutions and Provide Appropriate Follow-up. |
Negotiation
Skills | Selling Skills | Territory management |
Understands
Individual Goal and Objective and Develops Relationships to Achieve Mutually
Beneficial Outcomes With Integrity | Effectively
Uses Appropriate Selling Skills to Identify Customer Needs and Influences
Positively Their Long-term Prescribing Behavior to Achieve Our Business
Goals. | Prioritizes and Manages Tools
and Resources to Exceed Individual Objectives Within the Territory.Should
Understand and Implimentate RightTargeting and Call Planning. |
Behaviors |
Acts
with Integrity | Challenge to be
the best / Positive
Dissatisfaction/Done by winning spirits | Sense of
urgency |
Acts Honestly and Ethically in All Business
Dealings Starting With How We Treat Each Other, Follows Through on
Commitments and Admits Mistakes. Shows
Consistency in Behavior; Builds Trust With Others Through Own
Authenticity. Conducts Self in
Accordance With the Company Policies, the Credo and Other Regulations to
Ensure That the Johnson & Johnson Name Is Always Worthy of Trust | Establishes a
Standard of Excellence for Performance and Measures Self Against That
Standard. Work Efforts and Involvement Reflect a Desire to Do an Excellent
Job | Proactively
senses and responds to problems and opportunities; works to reduce ¡°cycle¡±
time; takes action when needed
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Results and performance driven | Independency:Hungry
Spirits | ¡¡ |
Assumes
personal ownership and accountability for business results and solutions;
willing to make tough calls; consistently delivers results that meet or
exceed expectations | With great
passion and persional vision, Show enterpreneurship in diong busuness. | ¡¡ |